Privacy Policy

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Privacy Policy

Effective Date: September 2, 2026

Joyful Minds LLC (“Joyful Minds,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy describes how Joyful Minds LLC collects, uses, discloses, and protects information obtained through our website, communications, and administrative interactions with prospective and current patients.

This website Privacy Policy is separate from, and does not replace, any Notice of Privacy Practices that applies to protected health information (“PHI”) under the Health Insurance Portability and Accountability Act (“HIPAA”) and other applicable healthcare privacy laws.

Where HIPAA or another healthcare privacy law applies, information will be handled in accordance with those requirements.

1. Information We May Collect

Depending on how you interact with Joyful Minds LLC, we may collect information including:

Name
Email address
Telephone or mobile phone number
Mailing address
Date of birth or other identifying information
Information submitted through website forms or patient intake systems
Appointment and scheduling information
Billing or payment-related information
Insurance-related information
Communications you send to us by telephone, email, SMS/text message, or other methods
Information necessary to respond to inquiries or provide administrative support
Technical information associated with use of our website, such as browser type, device information, IP address, and basic website usage data

When information constitutes protected health information under HIPAA, it is handled in accordance with our applicable Notice of Privacy Practices and healthcare privacy obligations.

2. How We Use Information

Joyful Minds LLC may use personal information for purposes including:

Responding to inquiries
Communicating with prospective and current patients
Scheduling, confirming, changing, or canceling appointments
Providing administrative and practice-related communications
Processing billing, insurance, or payment-related matters
Providing requested services
Maintaining business and administrative records
Operating and improving our website and practice
Protecting against fraud, misuse, security threats, or unlawful activity
Complying with applicable legal, regulatory, professional, and healthcare requirements
Communicating important practice or operational information

We do not use personal information in ways that are materially different from those described in this Privacy Policy without providing appropriate notice or obtaining consent when required.

3. SMS/Text Messaging Privacy

Joyful Minds LLC may collect mobile phone numbers and SMS/text-message consent information from individuals who choose to communicate with our practice by text message.

No mobile opt-in information or text-message consent will be shared with third parties or affiliates for marketing or promotional purposes.

Mobile phone numbers, SMS opt-in information, and text-message consent are used only for communications relating to Joyful Minds LLC services and appropriate practice operations.

We do not sell, rent, trade, or otherwise provide SMS opt-in data or text-message consent to third parties for their own marketing or promotional purposes.

Text messages from Joyful Minds LLC may include administrative or informational communications such as:

Appointment scheduling
Appointment reminders or confirmations
Administrative follow-up
Billing or payment-related notifications
Requests for administrative information
Practice or operational updates

SMS consent is optional.

Consent to receive text messages is not a condition of receiving treatment or services from Joyful Minds LLC.

Messaging frequency may vary.

Message and data rates may apply depending on your mobile carrier and service plan.

You may reply STOP to a Joyful Minds LLC text message at any time to opt out of further SMS messages.

You may reply HELP for assistance.

Additional terms governing text messaging are available in our SMS Terms and Conditions.

4. SMS and Sensitive Health Information

Standard SMS/text messaging may not provide the same level of privacy or security as a secure patient portal or other protected healthcare communication system.

Joyful Minds LLC does not use standard SMS messaging for emergencies, diagnosis, detailed treatment discussions, treatment recommendations, or extensive communication of sensitive clinical information.

Administrative text messages may contain limited information necessary for scheduling or practice operations, such as appointment dates or times.

Please do not use SMS for urgent medical concerns, psychiatric emergencies, or emergencies of any kind.

For an emergency, call 911 or go to the nearest emergency department.

5. Sharing and Disclosure of Information

Joyful Minds LLC does not sell or rent personal information.

We may disclose personal information when reasonably necessary to operate the practice or provide requested services, including to service providers that perform functions on our behalf.

Such service providers may include, where applicable:

Electronic health record providers
Scheduling systems
Billing and payment processors
Telecommunications providers
Website hosting or technology providers
Professional advisors
Other vendors or business associates supporting practice operations

Where required by HIPAA, service providers that receive protected health information are subject to appropriate business associate or other privacy obligations.

We may also disclose information when required or permitted by law, including to comply with legal process, regulatory obligations, court orders, professional requirements, or to protect the rights, safety, and security of Joyful Minds LLC, our patients, or others.

For clarity, SMS opt-in information and text-message consent will not be shared with third parties or affiliates for marketing or promotional purposes.

6. Third-Party Services and Links

Our website may contain links to third-party websites or services, including patient portals, scheduling systems, payment systems, or other service providers.

Those third parties may maintain their own privacy practices and policies.

Joyful Minds LLC is not responsible for the privacy practices of third-party websites or services that we do not control. We encourage you to review the privacy policies of those services before providing information to them.

7. Website Analytics and Cookies

Our website or website service providers may use cookies or similar technologies to support website functionality, security, performance, or basic analytics.

These technologies may collect information such as:

Browser type
Device type
IP address
Pages viewed
Referring pages
General website interaction information

You may be able to control cookies through your browser settings.

8. Information Security

Joyful Minds LLC uses reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the internet, email system, or standard SMS network can be guaranteed to be completely secure.

You should avoid sending highly sensitive clinical information through unencrypted email or standard text messaging when a secure communication option is available.

9. Children's Information

Joyful Minds LLC may provide services involving minors when permitted and appropriate under applicable law.

Information regarding minors is handled in accordance with applicable healthcare privacy laws, consent requirements, parental or guardian rights, and professional obligations.

This website is not intended to knowingly collect personal information directly from children outside the context of legitimate healthcare or administrative interactions.

10. Retention of Information

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide services, maintain appropriate business and healthcare records, comply with legal or regulatory requirements, resolve disputes, and enforce agreements.

Clinical and healthcare records may be subject to separate retention requirements.

11. Your Choices

Depending on the context and applicable law, you may:

Choose not to provide certain optional information
Request that we update inaccurate contact information
Opt out of SMS/text messages by replying STOP
Contact us for assistance regarding SMS by replying HELP
Contact us with questions about this Privacy Policy

Opting out of SMS does not prevent Joyful Minds LLC from contacting you through other appropriate methods when necessary for treatment, administration, billing, legal obligations, or other legitimate practice purposes.

12. HIPAA and Protected Health Information

Certain information collected or maintained by Joyful Minds LLC may constitute protected health information under HIPAA.

The use and disclosure of PHI is governed by our Notice of Privacy Practices and applicable healthcare privacy laws.

If there is a conflict between this website Privacy Policy and requirements applicable to PHI under HIPAA, applicable healthcare privacy law and the Notice of Privacy Practices will govern.

13. Changes to This Privacy Policy

Joyful Minds LLC may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services.

When we make changes, we will update the effective date displayed at the top of this page.

We encourage visitors to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Joyful Minds LLC
Website: https://www.joyful-minds.net

Telephone: 971-268-8692
Email: info@joyful-minds.net
Mailing Address: 10700 SW Beaverton Hillsdale Hwy #560, Beaverton, OR 97005

For questions specifically related to SMS/text communications, you may also reply HELP to a Joyful Minds LLC text message.

Privacy Policy

Privacy Policy

Effective Date: September 2, 2026

​

Joyful Minds LLC (“Joyful Minds,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy describes how Joyful Minds LLC collects, uses, discloses, and protects information obtained through our website, communications, and administrative interactions with prospective and current patients.

This website Privacy Policy is separate from, and does not replace, any Notice of Privacy Practices that applies to protected health information (“PHI”) under the Health Insurance Portability and Accountability Act (“HIPAA”) and other applicable healthcare privacy laws.

Where HIPAA or another healthcare privacy law applies, information will be handled in accordance with those requirements.

1. Information We May Collect

Depending on how you interact with Joyful Minds LLC, we may collect information including:

Name

Email address

Telephone or mobile phone number

Mailing address

Date of birth or other identifying information

Information submitted through website forms or patient intake systems

Appointment and scheduling information

Billing or payment-related information

Insurance-related information

Communications you send to us by telephone, email, SMS/text message, or other methods

Information necessary to respond to inquiries or provide administrative support

Technical information associated with use of our website, such as browser type, device information, IP address, and basic website usage data

When information constitutes protected health information under HIPAA, it is handled in accordance with our applicable Notice of Privacy Practices and healthcare privacy obligations.

2. How We Use Information

Joyful Minds LLC may use personal information for purposes including:

Responding to inquiries

Communicating with prospective and current patients

Scheduling, confirming, changing, or canceling appointments

Providing administrative and practice-related communications

Processing billing, insurance, or payment-related matters

Providing requested services

Maintaining business and administrative records

Operating and improving our website and practice

Protecting against fraud, misuse, security threats, or unlawful activity

Complying with applicable legal, regulatory, professional, and healthcare requirements

Communicating important practice or operational information

We do not use personal information in ways that are materially different from those described in this Privacy Policy without providing appropriate notice or obtaining consent when required.

3. SMS/Text Messaging Privacy

Joyful Minds LLC may collect mobile phone numbers and SMS/text-message consent information from individuals who choose to communicate with our practice by text message.

No mobile opt-in information or text-message consent will be shared with third parties or affiliates for marketing or promotional purposes.

Mobile phone numbers, SMS opt-in information, and text-message consent are used only for communications relating to Joyful Minds LLC services and appropriate practice operations.

We do not sell, rent, trade, or otherwise provide SMS opt-in data or text-message consent to third parties for their own marketing or promotional purposes.

Text messages from Joyful Minds LLC may include administrative or informational communications such as:

Appointment scheduling

Appointment reminders or confirmations

Administrative follow-up

Billing or payment-related notifications

Requests for administrative information

Practice or operational updates

SMS consent is optional.

Consent to receive text messages is not a condition of receiving treatment or services from Joyful Minds LLC.

Messaging frequency may vary.

Message and data rates may apply depending on your mobile carrier and service plan.

You may reply STOP to a Joyful Minds LLC text message at any time to opt out of further SMS messages.

You may reply HELP for assistance.

Additional terms governing text messaging are available in our SMS Terms and Conditions.

4. SMS and Sensitive Health Information

Standard SMS/text messaging may not provide the same level of privacy or security as a secure patient portal or other protected healthcare communication system.

Joyful Minds LLC does not use standard SMS messaging for emergencies, diagnosis, detailed treatment discussions, treatment recommendations, or extensive communication of sensitive clinical information.

Administrative text messages may contain limited information necessary for scheduling or practice operations, such as appointment dates or times.

Please do not use SMS for urgent medical concerns, psychiatric emergencies, or emergencies of any kind.

For an emergency, call 911 or go to the nearest emergency department.

5. Sharing and Disclosure of Information

Joyful Minds LLC does not sell or rent personal information.

We may disclose personal information when reasonably necessary to operate the practice or provide requested services, including to service providers that perform functions on our behalf.

Such service providers may include, where applicable:

Electronic health record providers

Scheduling systems

Billing and payment processors

Telecommunications providers

Website hosting or technology providers

Professional advisors

Other vendors or business associates supporting practice operations

Where required by HIPAA, service providers that receive protected health information are subject to appropriate business associate or other privacy obligations.

We may also disclose information when required or permitted by law, including to comply with legal process, regulatory obligations, court orders, professional requirements, or to protect the rights, safety, and security of Joyful Minds LLC, our patients, or others.

For clarity, SMS opt-in information and text-message consent will not be shared with third parties or affiliates for marketing or promotional purposes.

6. Third-Party Services and Links

Our website may contain links to third-party websites or services, including patient portals, scheduling systems, payment systems, or other service providers.

Those third parties may maintain their own privacy practices and policies.

Joyful Minds LLC is not responsible for the privacy practices of third-party websites or services that we do not control. We encourage you to review the privacy policies of those services before providing information to them.